Privacy Policy

Last updated and is effective as of: February 11, 2026

Information We Collect

– Personal Information: When you create an account, we collect personal information such as your name, email address, and profile picture.

– Usage Data: We gather information about your interactions with our platform, including IP addresses, browser types, and pages visited.

– Notion Data: When you connect Metrics Relay to your Notion account, we collect specific information, including your Notion workspace name, the email address associated with your Notion account, and your Notion profile picture. For any connected databases, we store property names, database names, and database IDs, which are necessary for identifying the databases linked to your reports. We do not store the property values from your Notion databases, only the property names.

– Payment Information: Payment processing is handled by Polar.sh. We do not directly collect or store your credit card information. We receive subscription status and plan information from Polar.sh via webhooks.

How We Use Your Information

We use the information we collect for various purposes, including:

– To provide and maintain our services

– To process transactions and manage your account

– To generate and deliver automated PDF reports from your Notion databases

– To store your report scheduling preferences

– To send transactional emails (report delivery, onboarding)

– To improve, personalize, and expand our services

– To understand and analyze how you use our platform

– To communicate with you for customer service and support

Data Storage & Security

We implement appropriate security measures to protect your personal information. Your data is stored using industry-standard practices including encryption at rest in Vercel Postgres.

Generated PDF reports are stored on Cloudinary. Emails are sent via Resend — we store email metadata (recipient, timestamp, status) but not email content after delivery.

User authentication is managed by Clerk with industry-standard security practices. Your access tokens for Notion are encrypted and stored securely.

Third-Party Services

We use the following third-party services that may process your data:

Clerk — Authentication (email, name, profile picture)

Notion API — Data source (OAuth token, database queries)

Vercel — Hosting & database (application data, analytics)

Cloudinary — PDF storage (generated PDF files)

Resend — Email delivery (recipient email, email content)

Polar.sh — Payment processing (subscription & payment data)

Sentry — Error tracking (error logs, user IDs)

Slack — Report delivery (OAuth token, channel/user info)

Cookies

We use cookies and similar technologies for authentication and analytics. See our Cookie Policy for full details.

Data Retention

Account data: Retained while your account is active. Deleted within 30 days of account deletion.

Generated PDFs: Retained while your account is active. Deleted within 30 days of account deletion.

Email history: Retained while your account is active. Deleted within 30 days of account deletion.

Analytics data: Retained in aggregate for up to 24 months.

Your Rights (GDPR & CCPA)

You have the right to:

Access: Request a copy of the personal data we hold about you.

Rectification: Request correction of inaccurate personal data.

Erasure: Request deletion of your personal data ("right to be forgotten").

Portability: Receive your data in a structured, machine-readable format.

Objection: Object to processing of your data for certain purposes.

Restrict processing: Request limitation of how we process your data.

To exercise any of these rights, contact us at support@metricsrelay.com. We will respond within 30 days.

Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, contact us at support@metricsrelay.com.